MD InfoEditorial correspondence
We welcome factual corrections, RTP updates that we have missed, notes on studio releases and general reader queries about non gamstop casinos game coverage. Correspondence should reach us at editor [at] mapmydiabetes.co.uk. Please include a specific page URL, the paragraph or table cell in question, and the correction or query in plain terms.
Response times
Substantive editorial correspondence receives a reply within seven working days. Straightforward corrections are usually applied within 48 hours of confirmation. Time-sensitive licensing or studio-partnership updates are prioritised.
What we cannot help with
We are an independent reviewer, not a customer-support desk. We cannot assist with account issues, deposit or withdrawal problems, KYC verification queries or complaints against specific operators. If you have a dispute with a non-UKGC operator you must approach the operator's stated complaints route first, and then escalate to the licensing regulator (Curaçao Gaming Control Board, Anjouan Offshore Gaming Authority, or MGA Malta depending on the licence).
Problem-gambling support
If you are seeking help with gambling harm, please contact one of the UK support services directly: GamCare (0808 8020 133, National Gambling Helpline), NHS National Gambling Clinic, GordonMoody residential-support, BeGambleAware, or GAM-Anon (for affected family members). These are named text mentions of independent services; searching for any of them will lead you to their support pages.
Press and industry
Press enquiries — including expert-source requests for consumer-facing UK gambling coverage — should be sent to the editorial address with "PRESS:" in the subject line and a clear deadline. We do not offer paid commentary, sponsored placements or affiliate arrangements.
Postal address
MD Info is a UK-based editorial project. Postal address is available on request via the editorial email once we have verified the nature of the enquiry.